Payment, Renewal, and Cancellations
Domains, Transfers and DNS Management
Domain name registration will be automatically renewed under the same time and fee structure unless the Client gives written notice to Dozier Studio thirty (30) days before the renewal date. If a domain name will not be renewed, we must receive notice in writing, or email. If payment is not received by the due date, the domain name may be suspended pending payment. If payment becomes 10 days overdue, the domain name may be locked. Once a domain name has been locked, payment in full will be required, including an additional service fee of $10 to reactivate the domain name.
Normally after a forty (40) day period, domain names enters a thirty (30) day RGP and can only be renewed by first restoring the domain by paying a redemption fee. Redemption fees can run as much as $250 before you can restore ownership. We do our part to make sure that never happens by automatically renewing the domain name on your behalf. However if payment excedes (30) days past due, there will be an additional $25 fee added to the current about due.
Text content - Content must be provided in digital form, unless you are requesting that the copy be developed by Dozier Studio. Typesetting of non-digital content is considered billable. Clients should provide proof-written copy, unless requested in writing that you would like Dozier Studio to proof your copy before inserting it into the web site. Acceptable digital form can be simply an email, document or PDF file. If we can "copy and paste" your text, then it's considered digital. This saves you hours of billable time.
Copy development and editing – Development of website copy is billable at our standard hourly rate. Development of copy is provided by Dozier Studio once hand written, printed or photo copied versions are provided by a Client and a written request is made for digital copy to be formatted. Digital copies are provided to the Client for approval.
Graphical content - All images, including logos, photos, graphics, etc, created by Dozier Studio are billed at our standard hourly rate. Clients may provide any or all of the graphics or photographs themselves. These must be in digital form or high quality prints. Photos and/or graphics provided in digital form that require only resizing are done so at no charge beyond the regular design and development time. Graphics, provided or not, that require cropping, retouching, correcting, masking (cutting out), improving, layering, etc. will be done at our standard hourly rate.